Last updated: [Insert Date]

Hey there, skate squad! At Pulley Discount Shop, we’re committed to keeping your shopping experience as smooth as your best roller skate moves. These Terms and Conditions outline the rules of the road for using our website and purchasing our rad gear. Please read them carefully before placing your order.

1. Who We Are

Pulley Discount Shop is your go-to online retailer for premium roller skating equipment and accessories, operating from our headquarters at:

3845 Despard Street
Baltimore, US 43105
Email: [email protected]

2. Our Customers

We cater to roller skaters of all levels who value:

  • Quality skate gear from brands like Moxi and Derby Cult
  • Specialized equipment for park skating, derby, and recreational use
  • Budget-friendly options alongside premium products
  • Worldwide shipping (except certain remote areas and parts of Asia)

3. Website Use

Your Responsibilities:

  • Provide accurate information when creating accounts or making purchases
  • Keep your login credentials secure
  • Use the site only for lawful purposes
  • Not attempt to interfere with site operations

Our Content:

All website content (text, images, logos) is our property or used with permission. You may not reproduce, distribute, or create derivative works without our express written consent.

4. Products & Services

What We Offer:

  • Roller skates (indoor/outdoor, junior sizes)
  • Protective gear (helmets, knee/elbow pads, mouthguards)
  • Skate components (bearings, cushions, plates, wheels)
  • Specialty items for park skating and derby

Product Information:

  • We strive for accuracy but can’t guarantee all descriptions are error-free
  • Colors may vary slightly due to monitor settings
  • Some items may have manufacturer-specific warranties

5. Ordering & Payment

How It Works:

  1. Select your items and add to cart
  2. Proceed to checkout with accurate shipping info
  3. Choose payment method (VISA, MasterCard, JCB, PayPal)
  4. Receive order confirmation via email

Payment Terms:

  • All prices in USD
  • Payment is due at time of purchase
  • We may cancel orders suspected of fraud
  • Sales tax applied where required by law

6. Shipping Policy

Processing Time:

  • 1-2 business days (excluding weekends/holidays)
  • May extend during peak seasons

Shipping Options:

Option Carrier Cost Delivery Time
Standard DHL/FedEx $12.95 10-15 business days after shipping
Free Shipping EMS Free on orders >$50 15-25 business days after shipping

Note: We don’t ship to certain remote areas and parts of Asia – we’ll notify you if this affects your order.

7. Returns & Exchanges

The Basics:

  • 15-day return window from delivery date
  • Items must be unused with original packaging/tags
  • Proof of purchase required
  • Email [email protected] to initiate

Non-Returnable Items:

  • Mouthguards (hygiene reasons)
  • Used protective gear
  • Opened bearings/wheels
  • Custom/special order items

Refund Process:

  • 3-5 business days to process after receipt
  • Refunded to original payment method
  • Credit cards: 5-10 business days
  • PayPal: 3-5 business days

8. Damaged or Wrong Items

If your gear arrives damaged or incorrect:

  1. Email us within 3 days of delivery with photos
  2. We’ll provide a prepaid return label if needed
  3. We’ll rush out replacements or issue a full refund

9. Liability & Safety

Important Safety Notice: Roller skating carries inherent risks. While our protective gear meets safety standards, proper use and fit are your responsibility. We’re not liable for injuries resulting from:

  • Improper use of equipment
  • Failure to wear appropriate safety gear
  • Modifications to products
  • Continued use of damaged equipment

General Liability:

Our total liability is limited to the purchase price of the product. We’re not responsible for:

  • Consequential or incidental damages
  • Shipping carrier delays
  • Product misuse

10. Privacy

Your privacy matters. We collect only necessary information to process orders and improve service. We never sell your data. Full details in our separate Privacy Policy.

11. Changes to Terms

We may update these terms occasionally. The current version will always be posted here with the effective date. Continued use after changes constitutes acceptance.

12. Governing Law

These terms are governed by Maryland law. Any disputes will be resolved in Baltimore courts.

13. Contact Us

Questions? Need help choosing the right cushions or plates? Reach out!

Email: [email protected]
Mail: Pulley Discount Shop, 3845 Despard Street, Baltimore, US 43105

Thanks for skating with Pulley Discount Shop! Now get out there and shred responsibly.

– The Pulley Discount Shop Crew